Refunds may be considered only if:
A written request is submitted within [X hours] of purchase and
No service work has begun
Refunds will not be issued if:
Application review has started
Documents have been edited or evaluated
Guidance or instructions have been provided
Appointments or submissions have been scheduled
Government or third-party fees have been paid
A visa or passport application is delayed or refused
Visa refusals, delays, or additional government requirements do not qualify for refunds, as these decisions are outside our control.
Initiating a chargeback without contacting us first may result in service termination and account restriction. We reserve the right to dispute chargebacks using documented service activity.
Refund requests must be submitted to:
[billing@yourdomain.com]